I have been without my machine for about 3 months now. I'm starting to wonder if I still have ownership.

What a bummer! My Janome dealer takes care of everything for me. I have never had to wait more than a few days for any repairs. Good luck!

1 comment

by americangirl 15 Feb 2011

Thanks!
Feel lucky.
:o)

i would be giving them a call to see the status on your machine. Hope you hear something soon!

1 comment

by americangirl 15 Feb 2011

Thanks, I hope I hear something good soon.

Oh man that is too sad, they should have given you a spare while you had to wait! I have never had that happen & honestly the withdrawl symptons would probably kill me!Keep calling & bug them. That os a LONG.............TIME

1 comment

by americangirl 15 Feb 2011

No, no spare. But you are right, I miss it.

Wow!! I would go into withdrawal. Does your dealer not offer repair in their business?

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1 comment

by americangirl 15 Feb 2011

I had it in a month before it was shipped back East. They said it is in the base, which is out of their league. They told me it would take 4 weeks.
Happy Stitching to you!

I sent my Elna to be repaired under warranty through Janome and it took ten months to get it back! That's why hubby bought me the Designer Diamond.
Hugs n roses, Meganne

2 comments

by americangirl 15 Feb 2011

That's awful!! I remember some of that. Does it run like you were hoping?
Thanks for answering.

by pldc 15 Feb 2011

oh man 10 months, wow that's scarey!