When I sent the e-mail telling them that I didn't get peach, dk blue purple, and khaki. The very same day it was in the mail to me! I just got the mail and in the box were 4 colors! The 3 colors I needed and one extra for sorry we want to keep your buiness!

5 stars for Metro!! Wonderful to hear a company who cares about their customers. I should receive my order today, can't wait!

I also experienced their great customer service. They fixed the problem and threw in an extra spool, just as you said they did for you. Prompt and friendly service is so unusual in today's business world. It's wonderful to have a company like Metro to please us. Yes, I think Cuties are keeping them in business. Sandra

I love Metro threads, well done glad they fixed it for you!

Yes, they have done that to me too - they are great about it.

I keep forgeting to post the link to the web site! Thanks Pennifold for listing the address!
Dawn

Yes their threads are just beautiful it's like getting a lot of multi coloured jewells when you open up the boxes. I love them. Love and blessings Chris

Good business sense on their part...keep the customer happy.

That's good business. Nice to know there are business who still take care of their customers.

I went to the metro site last night and was tempted by the 50 new colors. Could not help myself, I bought them. They were mailed out today so I'll have them by the first of the week. I think Cuties are keeping them in business. LOL
Bev

They are great that way. I had a tiny issue on one order and they fixed it right away too.