by abbie 06 Mar 2011

design that I just loaded. I will completely erase or reformat the disk and try loading the design again but often the same thing happens. This seems to occur most frequently if I am cutting and pasting several designs together. Any ideas on what could be causing these phantom designs?

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by rachap 06 Mar 2011

It has been awhile since I had my D1 but I seem to remember being told to put the disc in the machine, transfer the design to the machine screen and then take the disc out-something about the disc getting too hot if you leave it in all the while you are embroidering. Hope this makes sense,maybe a HqusvarnaViking dealer could explain it better.

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by mops Moderator 06 Mar 2011

I've never had this problem (I use 3D Pro) and have no idea why that should happen. Have you tried using a new disk? After a while they no longer work as they should, although I mostly get a 'disk not recognised' or a 'no disk' message with old disks. Sorry I can't be of help.

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