Jan, when my needle stalled neither going up or down, I carefully the left upper cover above the needle that exposes the gears. I found a stray thread that had wrapped around the upper gears. I snipped slowly, carefully, and removed each piece of thread with my tweezers. After replacing the cover and resumed stitching, the machine has worked fine since! You may want to see if a stray thread has wound around a gear, before taking in for service.
Angel
Not sure if this is your problem or not but I also have the Brother ULT2003D and mine was making a squeeking noise last year. Since I work at a Brother dealer that repaired them I took it in and the belt on my embroidery arm had slipped off. He put it back on and cleaned and oiled it and works fine. Yes I said oiled it in several places. He says anything with moving metal parts needs a tiny bit of oil. He often talked to Brother techs so I feel certain he knew what he was doing. One other problem I have once in awhile is thread getting caught in the machine. I take the end off where the threader lever is and there is a round thing between 2 pieces that the thread gets caught in. I have to use tweezers to
get it out. Am told thats the only part I can take off myself except for cleaning out the bobbin case area. Just an idea but not knowing for sure what your problem is may be best to take it in to be looked at.
I just read a tip this morning on ATW about this. Take a piece of heavier thread - like very tiny twine and thread it just like you would if you were threading to sew. Many times there are pieces of thread caught up in there and this is like flossing your machine. Also -- clean the bobbin trace -- very important.
BTW - my dealer and the book say NEVER PUT ANY OIL IN THE MACHINE!
MJDG
Brother advise not to oil the machine BUT other machines do say to oil various parts. My JanomeMB does and I do frequently.
oops! sorry - I didn't know that. I've had two embroidery machines, one a White and the other is a Brother. My Viking sewing machine is not to be oiled either. It would probably be a good idea to read the instruction book that comes with your machine before oiling - just to be on the safe side.
MJDG
Threading certain machines with heavier thread isn't a good idea. This can put your machine out of alignment. At least that is what the service guy where I work says. It is one of his biggest beefs.
My Janome was making a real weird noise. I rand my dealer and she asked if I had cleaned the bobbin case and race. Na. Took the bobbin out, lo and behold lots of lint in in the actual bobbin area. Cleaned it out and hey presto. Hope this helps. Helen
I have no idea, but I usually phone my dealer when I have a problem I can't work out. He talks me through it on the phone. He is a qualified machine mechanic so he knows his stuff. I am not sure if you could try the same thing. Sorry I can 't be of more help. I am not familiar with your machine.
ttt
It puts your question back at the top of the list.(to the top) That way if anyone can help they will see it first. I do hope you get help here (I wish I could). I'll keep watching.
Hugs, Nadyne