I can not download the purchase of an alphabet. How do I? Thanks Isabella64
36
Looks like you got your answer so I will just say WELCOME to Cute! The place where everyone will help you with any question you may have!
Dawn
9427Isabella, to to cuteembroidery.com. Make sure you are logged in. You should see your name or log in name on the top left hand corner of the screen. The words 'my account' are just under your name. Click on that. You will see a list on the left side of the screen. Between 'my files' and 'order history' you will see 'download center' in very small print. Click on 'download center'. You will see your purchases listed on the right side of the screen. You have the option for download or email. Click on the one you want. I hope this helps. I know it is frustrating when you can't find something. Kathy
1142
72397Hello Isabella,
have you dl your alpha now? Or still trouble with finding the download-center?
Greetings, Bettina
33986Hello Isabella,
You have to go to CuteAlphabets (that's where you bought it) and you'll find 'Your Account' in the top part just above the alphabet . Click on it and in the next screen you'll see 'Download Center' on the left.
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2 comments
by isabella64
24 Mar 2011
I went to the site but CuteAlphabets in 'Your Account' 'Download Center' I have not found the alphabet "Flowering font pack purchased.
But I have bought and http://alphabets.cuteembroidery.c... in "My Account" there is no "Download Center ". Thanks
by ansalu
24 Mar 2011
Hello mops
the flowering font is here at cute in the alphabets, not at cute-Alpabates.com ;o)
In the headline you see cute as sender.
I'm so long member that I cannot remeber how the account looks when you just registered.
Greetings, Bettina
145298Hello Isabella,
your english is good and here are also some italians on Cute (I did just had some lessons italian in the holidays but love the language; was in Italy for 3x times and maybe again this summer).
I have a membership so "my account" looks a little bit different. What did you see in your account?
Ciao
Bettina
2 comments
by isabella64
24 Mar 2011
Even in the "my account " there are "My profile ", "membership" and "My projects", but can not find the "Download Center", yet the email I received reads:
Dear Isabella,
>
> Thank you for your purchase of:
>
> ORDER CART: ..........
>
> Note: All designs will always be available in your Download Center.
> Designs can be re-downloaded at no additional charge.
> They can be downloaded as Often as you like!
>
> There are two ways to receive designs.
> Go to "My Account" -> "Download Center" to see all your designs in
> download center.
>
> 1. Download - The design can be downloaded to your computer Immediately.
> This is The Fastest and Easiest Way to receive a design. Click "Download"
> and follow the steps to save the design in your computer. Be sure to save
> the design in a folder That will be easy to remember.
I just do not understand ...
Hello Isabella
by ansalu
24 Mar 2011
What do you see when you click on "membership"? In mine there are all my subscriptions listed. Maybe there is the downloadcenter?
Greetings, Bettina
33986Where did you buy it? Like ansalu, I do not understand it, Did you purchase a Cute Embroidery membership? or Cute Alphabet site? Anyway, WELCOME to Cuties
2 comments
by isabella64
23 Mar 2011
I'm Italian and I speak bad English. I bought "Flowering font pack" for http://alphabets.cuteembroidery.c... I received an email that says:
"Thank you for your purchase of:
"CART ORDER: ............
Note: All designs will always be available in your Download Center.
Go to "My Account" -> "Download Center" to see all your designs in
download center. 1. Download - The design can be downloaded to your computer Immediately. This Is The Fastest and Easiest Way to receive a design. Click "Download"
and follow the steps to save the design in your computer "
But I can not find the "Download Center" in "My Account ".
I hope that I explained. Can you help? Thanks Isabella
by mary51
24 Mar 2011
Your English is very good, I am not an English speaking person myself, born in Cuba live in Dominican Republic. It is not a matter of understanding what you wrote, you got to explain what site did you buy the alphabet from.
26714Hello Isabella,
first of all: Welcome to Cute :o)
Don't understand your question: Did you purchase an alpha here on Cute and cannot dl it? Or did you buy a membership and have trouble?
Greetings, Bettina
1 comment
by isabella64
23 Mar 2011
I'm Italian and I speak bad English. I bought "Flowering font pack" for http://alphabets.cuteembroidery.c... I received an email that says:
"Thank you for your purchase of:
"CART ORDER: ............
Note: All designs will always be available in your Download Center.
Go to "My Account" -> "Download Center" to see all your designs in
download center. 1. Download - The design can be downloaded to your computer Immediately. This Is The Fastest and Easiest Way to receive a design. Click "Download"
and follow the steps to save the design in your computer "
But I can not find the "Download Center" in "My Account ".
I hope that I explained. Can you help? Thanks Isabella
33986