by emilybennett825 02 May 2011

I recently purchased the Brother SE 350 and the PED Basic. I also was given monogram wizard and ez lettering / sizer. I was also given a ton of applqies and designs. My issue is thar when I go into MW or EZ and design my son's name or anyone else's name for that matter and I save it as a PES file, it will not allow me to open it when I go into that folder from my PED Basic. It opens all the images and appliques and names I was given by mybfriend but for some reason I can't design anything new because it will not show up in my PED so I can add it to the PED to use it on my machine. I have uninstalled my PED and reinstalled it. The computer all of this software is on has the XP operating software. My laptop has vista and I plan to try to install it all on my laptop to see if that helps but I was hoping someone could help me so I can keep it on my desktop. My friend has the same machine, same ped software and same monogram wizard software And she makes names all day long And had no trouble getting hers to open in the PED or transferring it to the PED. I am able to add all the images I wan that she gave me And even all the new designs ibdownloaded off the internet but for some reason I have yet to understand I can't add ANYTHING new that I have designed because it wont even open in the folder once I'm in my PED. The folder is empty of all the designs I created. I don't know what else to do. My friend couldn't figure it out And the box to the PED Basic says to go to the Brother website and download the PES data....well there isn't anything on the Brother website that says anything about PES data. Sorry this is so long but I needed to be completely. Clear. Please someone help me. I feel like this was a huge waste of money because I can't design anything because it wont open in my PED. Thank you for any and all help!!!!!!!!

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by missqueenbee47 04 May 2011

I bought my Ped-Basic from Allbrands and on their ad for the Ped-Basic I have - it has this note which I did use when I upgraded to Windows 7. It worked for me hope it does for you.

If you have Vista or Windows 7, do not install from the CD. Instead, go online and download the Vista drivers from the Brother website. http://www.brother-usa.com/downlo...

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by knitty46 02 May 2011

I have PED Basic but not the Monogram. You may need to download the new version. When I got a new computer with Wins 7 I though something happen to my PED Basic, but I had to go and get the update free. Might try that, but Brothers is very helpful, They maybe to big and you might have to use true sizer that is what I had to do when I know I downloaded a design and it wasn't there. But I also had to put it under V-6 too. I hope someone else can help you too. I have a Brothers 750 D. I was getting a file that said no data, but it was there, I had to go in and reconvert them to V-6 or V-1. Sometimes its because they are to big. My brothers only uses the small hoop, 4x4 hoop and the 5x7 hoop desings. I have the 6x10 hoop and I can use it just I can not use designs over 5x7 so I had to resize them.
I hope this helps alittle bit.
Rhoda
NM

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by ramona 02 May 2011

No I don't but will send back ttt for you. Maybe another Cutie can assist you. Sorry you're having difficulty.

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