I bought my Ped-Basic from Allbrands and on their ad for the Ped-Basic I have - it has this note which I did use when I upgraded to Windows 7. It worked for me hope it does for you.
If you have Vista or Windows 7, do not install from the CD. Instead, go online and download the Vista drivers from the Brother website. http://www.brother-usa.com/downlo...
I have PED Basic but not the Monogram. You may need to download the new version. When I got a new computer with Wins 7 I though something happen to my PED Basic, but I had to go and get the update free. Might try that, but Brothers is very helpful, They maybe to big and you might have to use true sizer that is what I had to do when I know I downloaded a design and it wasn't there. But I also had to put it under V-6 too. I hope someone else can help you too. I have a Brothers 750 D. I was getting a file that said no data, but it was there, I had to go in and reconvert them to V-6 or V-1. Sometimes its because they are to big. My brothers only uses the small hoop, 4x4 hoop and the 5x7 hoop desings. I have the 6x10 hoop and I can use it just I can not use designs over 5x7 so I had to resize them.
I hope this helps alittle bit.
Rhoda
NM
No I don't but will send back ttt for you. Maybe another Cutie can assist you. Sorry you're having difficulty.