I have a subscription with Cute and when I try to download the new set of designs in the Design catagory the only way it will download is if it goes through my digitizing software and at that I have to fiddle with it to save it. I went to other non-Cute sites and there is no trouble; in fact, Designs by Cuties is fine. It seems to be just when I use my subscription. It started this weekend when the new flowers designs came out.