If you are using Internet Explorer to go to that site, click on Tools (upper right corner of IE), then Internet options. Set both Security tab and Privacy tab to default level. If you also have a security program that has cookies blocked, you may need to check that also. Restart IE and try again.
Go to Tools on your top menu. Down to Options. Somewhere (probably in Security tab) there should be a place to enable cookie.
And don't worry, we all have to learn. I learn something new every day on my puter.
Not sure exactly, but have you defragmented your computer lately? If you have too many cookies sometimes it inhibits downloading. Not sure exactly what a cookie is either, lol, but you get one everytime you visit a website, so they get stored up in your computer's memory. At least that's how it was explained to me. If you use internet explorer to to tools on the upper bar and delete them. Hope this helps some.