Help-I am so frustrated, I can not download anything from any cute site:((( When I try the windows just flash and lock up. I have tried changing browsers to no avail. I do not have this problem on Non cutie sites. Please Help-I'm feeling a little lost and

Hi, I don't know what operating system you have, so this may not help. I use Windows XP. In the browser bar, you should have a button called "tools", if you click that, it should give you a choice to clear your cache. Be careful before you click to clear, because there are also choices there to clear all your passwords, cookies, etc, and if you do that you're going to have to reset them.

I see your question was also cut off, so I'm putting a link to a tutorial on how to write longer questions.

Good luck, and welcome to the Cute Community! Marji

2 comments

by marjialexa 27 Jul 2011

By the way, I haven't had a problem downloading anything, but the internet seems awfully slow today, and I have high-speed satellite. M

by rsiewert 28 Jul 2011

Thanks, I'll get thru this somehow, it's just not a good week to have to add anything to. Maybe you've had those "1 more thing goes wrong and I'm going to scream weeks" this one seems to be mine

This may depend on what os you are using. Something changed in my system, I have Vista, on July 17th. I could download from every site But EmbroideryLibrary.Was driving me crazy cause I knew it was a setting somewhere but where. Found it last night. It was the Protected Mode Setting in internet options under the security tab. There needs to be a check mark there. Apparently the computer gremlins raided my pc one night and changerd that setting on me! So, check your internet options. Hope you find the problem, it can be soooo frustrating! I have had computers for over 25 yrs and I still get stumped. Hugs..Carol

1 comment

by rsiewert 28 Jul 2011

Thank you so much, i cleaned out the cache and now I'll look for the Protected Mode setting

Just recently it has changed for me. Before there was a screen that popped up and gave me the option to save or open. Now it just opens. There are two possible scenarios that I can think of if you are having my situation, One: If you don't have an application to open the file, it won't do anything. Two: Your internet security won't allow you to directly open a file.

1 comment

by rsiewert 27 Jul 2011

Thanks, I have an application and have downloaded many time previously. Internet security? I can't seem to find any problems there, but I'll keep working on it-computers.........

Hi... I had a similar problem with Urban Threads a while back; I solved my problem by dumping my cache and rebooting my computer. Have you tried that?

1 comment

by rsiewert 27 Jul 2011

I'd be happy to try that. Can you tell me how do I "dump my chache"?