Cindy Russell, owner of Julias Needle Designs is a great lady and will strive to help you in any way to get the help you need. Just email her and explain. I have been a member of her Yahoo group for many years and she is the most understanding and generous person I know!!
Angel
Just a thought. Recently the link to a purchase would not work. I was send instructions through e-mail but still no sucess. I used a different browser and it worked perfectly. Go figure. Angie
What is it saying when you try the link?
Have you tried right click and 'open in a new window'?
Have you asked them to send the designs you purchased as an attachment to an email?
Marcelle
http://embroideryavenue.com/
http://embroidery.gotop100.com/
I too am having problems with this site. I have purchased many designs and now they will not accept my e-mail or password.
When I stop having internet problems I will write to her.
juliasneedledesigns@yahoo.com is Cindy's email from her web page.