I logged out earlier to let Songthrush log-on and I've had an awful job getting back in. It seems that each time I come to the site, I have to log-in again, but I get into a loop when my password isn't accepted. So I change my password and all is well until I come back and then I start again. I'm on my third password today!

This new change, left the site very complicated and confusing.
I also had problems. Let's wait for improvement.

weird xx
i logged out a while ago when the site kept crashing
and then had a lot of trouble getting back in..
since then I have not been logging out..
Hope i dont get shouted out lol..
Big hugs from london
Maria xx

1 comment

by spendlove 06 Oct 2011

I get logged out everytime I navigate away from the site. I think I am now on password number 10. (They only work for one visit!)

What happens if you close and restart your browser or re-boot your computer? Probably more of a pain than changing password, but just a thought.

1 comment

by spendlove 05 Oct 2011

Just the same - I just started on password#7 after being switched off for the night.

I have a problem logging in on some pages but not all. If I get to the part where there are 3 boxes going down the page on a white background it works, but if I use the one where my ID and PW are left and right up at the top it doesn't. You may be changing your passwords when you might not need to if it's the same issue as mine :)

1 comment

by spendlove 05 Oct 2011

Interesting - I'll have a look at that. Thanks

This sounds most peculiar to me. I have had no problems at all. Hope all is fixed soon. Hang in there Sue. Sarah.

1 comment

by spendlove 05 Oct 2011

I had no problems until I actually logged out!

Little frustrated ar we. I think Ms. Vicki has a link on the "home page" in case you have login problems. Is this a new thing? You may need a ticket! LLDS! christine

4 comments

by spendlove 04 Oct 2011

I'm on my 5th password now.

by spendlove 04 Oct 2011

6th now since I clicked the "contact us" link! I may give up.

by asterixsew 04 Oct 2011

This reminds me of the time my daughter had a problem with BT and had a different phone number each week for 4-5 weeks. It was difficult to remember what it was. BT thought it was fine to keep changing their number. Good luck with the password

by spendlove 05 Oct 2011

aaaaagh

Hi Sue, I think this is a problem others have had. Hopefully you can remember the changes of passwords

3 comments

by spendlove 04 Oct 2011

Had to generate a fourth password to reply to your comment! Grrr.

by asterixsew 04 Oct 2011

This has made me laugh, sorry Sue

by spendlove 04 Oct 2011

I don't need to remember the passwords as I need a new one every time I visit!