I need some info. My main computer died, the Motherboard cashed it in. It was my computer that my 12 year old PE-Design was attatched to. It uses a com-port or a serial port, both are obsolete now..my reader box that I use to get the designs to my machine (also 12 years old and working fine,,knock wood) connects only with those two options. I tried to use a comport to USB adapter, would not work.

I wanted to say a BIG thank you to everyone that wrote, I truely appreciate it.

I also wanted to tell you about Newegg.com. I buy computer things from them, really great prices on items, shipping (sometimes free), & you get things fast, usually in a couple of days. Hope this helps you. Tammy

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by sewdoctor 21 Oct 2011

Thanks, I know about Newegg, my BIL owns and operates a computer repair business, but he lives 100 miles from me. He would help, no problem and has over the phone, but getting my computer to him is a problem...He highly recomended Newegg.com

Mercy Sakes! So sorry about your computer problems. My computer got hit by lightning a few weeks ago, blew out the motherboard, but am using an old dinosaur we had. I bought a laptop in march with win 7, it works just fine with PED-Basic, if you download the driver from Brother. It reads & writes the card just fine. I use it for the cards, because it is faster than this one. Good luck to everyone, Hugs & Flowers for all!

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by sewdoctor 21 Oct 2011

Thanks, if I have to go that route, I will..good to know that it will work with 7!

I too had the same problem with my Janome 5700. It's old too and my customizer 2000 would not work with my new pc. I had to buy the usb adapter. I have windows 7. The only thing i had to do was to down load windows 7 32 bit and turn down the port speed in the usb port that i was using. Make sure you always use the same usb port for your machine. Hope this helps
Hugs Lee

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by sewdoctor 21 Oct 2011

The USB adapter didn't work for the comport,, I tried that. But I think I will try a serial to USB...thanks Lee

I think PE works with both Vista & 7 with 32 bit processor(not 64). Go to the Brother site and click on "support center" and you can read all info about the programs & their requirements. Remember tho that Basic is only to transfer designs to card/machine..no design elements. I feel your pain--I have v5.6 and Basic also--I couldn't live without them!

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by sewdoctor 21 Oct 2011

All I need is the transfering element, as I have Embird, that I prefer! Thanks

I don't have that sort of system - so all I can say is I understand - I have been without mine for the last 4-5 weeks and trying to work without what you are used to - is a pain. However, I have a friend that helped me get into a used PC - that I was able to load all my programs onto and get it up and running - just this week - YIPPIE!

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by sewdoctor 21 Oct 2011

I do have an old computer I could hook it to, but it isn't working well either,,,,freezes! but I may have to go that route..but I am going to try the serial to USB adapter.

by sewdoctor 21 Oct 2011

Thanks for answering!

Sorry to hear this. My computer crashed last month and I lost everything on it plus cannot get my computer to connect to my sewing machine(Pfaff) so cannot embroider with it. I have had a terrible month since I am a complete dummie when it comes to computers. Good luck and I'm sending you a flower to make you smile.

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by shirlener88 21 Oct 2011

Oh no Juanita. I am so sorry to hear this. Hugs to you, Shirlene

by sewdoctor 21 Oct 2011

I too am sorry to hear this, all of my designs were backed up...so I don't have that worry.

You should be able to get a serial-to-USB cable quite cheaply and connect your existing box. I found them at RadioShack.com for about $20, Bestbuy.com for about $26 or link below to TigerDirect.com for $13.99. These are just some quick looks at some sites on the web. I have gotten other computer things at TigerDirect and have found their phone help to be very knowledgeable and friendly. They have helped me with what-goes-with-what questions in the past.
(standard disclaimer - no connection except that they have helped me in the past) If you have questions, please feel free to PM me and I will try to help.
Hugs and *, Lois

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by shirlener88 21 Oct 2011

Lois, you are a good woman. Thanks for the info.

by sewdoctor 21 Oct 2011

Yes,,, thank you, I didn't think about the serial port to USB adapter...I may try that.