Hi, guys. I am trying to download a design and the website is trying to require payment even though I have a membership. Any idea why this is happening?

Thanks to all. I never noticed the free download for members button. Silly me. Still finding my away around the new site. Happy weekend.

If you are trying from this site, you do not add the design to your cart. You just click on the design and go to the far right and click on members download. Next you pick your file. Hope this helps you.

Hope you get your designs, where are you buying it from?

Have you contacted the site Owner?

often when checking out you have to mark the FREE button.

Is your membership expired? What website is it?