question I am having problems opening up files that say free download. for eample if you put a design up and say it is free to download and if pick my formatt after i download the design and save it i should go back to where i saved it and open it right. Well that is not the case with me it keep asking me what program do i want to use to open it.I have just given up. The community has some beauitful designs i want to use for christmas but I guess it will not happen. If any body have any sugguestion please help me out. Merry chirstmas to all of you!

In order to utilize designs in your machine format you need a way to get the designs from the computer to your embroidery machine. Some machine you can put the design on a flash drive(aka thumb drive) and plug this into your machine. My machine has a direct usb cable connection also but you need software to send the design thru the cable to the machine. Other will have a slot for what is called embroidery cards but you need a way to put the design onto these cards. Some also read from a CD. It helps if we know machine make and model, what embroidery software you have. There are several ways to do this and some are machine specific. Now that I have totally confused you, write back with more datsa. I guarantee someone on this site has the same machine and can be of more help.

Merry Christmas.

S

1 comment

by danababes 18 Dec 2011

I am one of those who needs to use a card so I use PED Basic to write the pes designs to the card that my machine uses (after the designs are unzipped, of course). :) xXx

have you looked at the design to see if it came zipped or not. Sometimes you get just the design, then you don't] have to do anything. When you download them from cute. It is just the design, not zipped.

Welcome poopoo,
I agree with Sue, probably a software problem.
In the meantime
WELCOME TO CUTIES,
Hope you find a solution,
Hugs
Michelle

So sorry you are having problems, cannot think of what might be the problem, sometimes when I dl my format, pes, I dont see it so I dl another format say hus, then convert to pes and then I see it, I cannot see jef though and cant convert jef my system is old I hope someone will be able to help you, Merry Christmas hope you enjoy the holidays

Welcome!
Your computer probably does not have suitable software to open an embroidery design. You will either have to transfer the design to your machine which will open it or download some software such as Wilcom Truesizer which is free! Let us know how you get on.