i have my new machine up and running but my files are not opening up as before. my old pc had vista windows. iv'e had to change to windows xp professional to use my new singer futrura XL-400.the problem i have now is veiwing my files they come up not a vaild win32 application. i have installed the tajima software to veiw them but before i could just click on them and they opened straight away. now when i choose which program to open them in i dosen't work.

I'm no sure if I understood you correct, but Nowadays we have Windows 7, before this Vista, and before that Windows XP. Now if you bought a software for Vista, it can be it doesn't run properly on Windows XP. What kind of software do you use ? Did you check on the internet if it runs with XP ?

If it says not 32 bit, check & see if you are now in 64 bit and that will not work with 32 bit files. When I got my new computer, I had to chamge everything to 64 bit. Hope you get it figured out soon. Hugs & Merry Christmas, Judy

I am not an expert, however it sounds like you have the wrong .dll or driver files istalled. Those require finesse, so you may need to speak with a windows expert. Good luck hope you are stitching very soon! Merry Christmas and Blessings throughout the New Year! Live Laugh Download Stitch!