by febsr 19 Apr 2012

I asked about Renewing my membership on the various Cute Embroidery/Amazing embroidery sites. I cannot find any Renew button. I did a "support ticket" a week ago and have never gotten any reply. Does anyone know if they actually answer a request? Before, if you renewed, it was the same price as you previously paid. I have been a quiet member since 2008. Any help would be greatly appreciated. Thanks Cuties!

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by cfidl 19 Apr 2012

Hi! You just missed the sale on memberships! That's OK too and usually the renewal is a little less than the new memebership price, again not for sure. To get there go to home then the design page. On design page you will see gray links on the right hand top below the banner - membership! Good Luck, let us know and post in community for additional help. Thanks Live Laugh Download Stitch!

2 comments
febsr by febsr 19 Apr 2012

I have done that and there is only a new subscription button available. I even went to my membership page and there is on renew button there either. I am stumped!

tilde01 by tilde01 19 Apr 2012

did you let your membership expire? maybe by even 1 day. That could be the reason you're not getting the renew button.

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