Bernina software

I am so impressed with the Bernina service. My software has been playing up and would not load up to my computer. I had to reinstall it every so often. Being fed up with that I googled if there was a helpline. That was very easy. I emailed them with a copy of the error message I got and within an hour I had an email back with a variety of very clear step by step instructions what to do. And it worked!! So I can start designing again. (Have so many ideas and too little time!