I have a problem with my machine keeps telling me to check my upper thread I have checked every thing I could. so back to Brother for repair,hope it will not take to long or be to expensive that is the worrying part.

I have a prob w/tension of upper thread on my Pacesetter 2002ULT. No message but the tensions disks won't accept threading unless I raise the foot extra high (a little click) before lowering it to start sewing. It is annoying for every thread change & sometimes I forget--what a mess of tangle in the bobbin!! Maybe this would work for you? I think it opens the tension disks to let the thread in. Orrrrr..., you have thread caught in one of the bearings.

I had this with my Brother innov 900. it was at first only on cotton threads then it would do it a lot of the time on any it didnt like, even brother threads, a Cutie said when you thread up hold your thread tighter, and this did help, but at the end of the day it took the enjoyment out of sewing. and I took it back the servise and sort out was £90. it is fine now.
Hugs Pam.

Have you tried Brother International, they help you to adjust and clean and other things, they are so patient, they even put up with and helped me.I looked but couldn't fine the number but i will continue looking Hugs Diamond

Good luck, I hope it's something simple & cheap. Love these computerized machines, but when that darn computer gets a bug up it's nose and starts imagining things, then I really hate them. Kind of like the "check engine" light on cars: it can mean anything from "the engine's going to blow up" to " your gas cap isn't on tight"--or it could mean nothing, just stray electricity turning the darn light on. What does "check thread" mean, anyway? Is is possible there's a stray piece of lint or thread in the thread path, caught in the tensioners, blocking a sensor somewhere? Best of luck with this, hope you get it sorted out easily & free. Hugs, Marji

Which brother machine do you have".. I have a pr1000 and mine does this sometimes I found it only happened with certain threads and I can usually cure it by using a thread net and putting the thread cone lower on the table and use it from there. It's worth a try. Sue

2 comments

by berny 07 Aug 2012

I have the Innov-is I Tried everything before ringing Brother He talked me through several functions but no joy,I still have the Brother 4000d so might get that out,Thank you.

by diamondfowler 07 Aug 2012

I love my bro innovi 4000d I use it hust about every day Diamond

If I am not mistaken, it is a matter of turning off some reminders on your machine. You probably will not need to replace any parts.

1 comment

by berny 07 Aug 2012

Brother talked me through several functions but none worked Thank you.

I had a simular problem, after cleaning and oiling, I know it says not to but I have been oiling on the metal on metal arms, I turned it off for a spell and it finally started to work, I hope its an easy fix for you. I do most of my servicing at home since the nearest Brother is over 2 hours away.

2 comments

by berny 07 Aug 2012

Stops after 15-20 stitches even on straight sewing,Tried cleaning changed thread,needle,a service will only hurt my purse.DH will take me to Brother, Manchester.

by phi4 07 Aug 2012

I had similar problem with my Bernina machine. If there is a way you can get to the machine settings, you can turn off the error messages of threads, it will stop these messages & can continue with sewing/embroidery. I am not familiar with Brother machine.On my bernina, it is a button on rt hand side.OR if you have access to the dealer, whoever sold you the machine/repairman, he can tell tell you over the phone.I hope it helps.