by justsew 18 Dec 2012

Just to let you know, I have had my Brother 7x5 fixed, we took it up to the shop and left it while we spent hours looking around Chesterfield. Piched it up, it cost £90,

when i got home it was doing the same nothing had changed. I had to take it back,and another day was lost... and this time they did fix it... so ha ho big machine up and working . bit to late for most things for Christmas, but thought i would let you know, and thanks to all who gave advise to me to try and fix it.
Hugs Pam.

30988

by crafter2243 Moderator 18 Dec 2012

Glad your machine is up and running again. It is frustrating to have to go back multiple times.

109774
by 02kar Moderator 18 Dec 2012

Glad it is finally fixed. I am sorry you had to go through all of that.

169064
by asterixsew Moderator 18 Dec 2012

Remind me not to go to Chesterfield to get my machine serviced. Where I take my machine it gets a little label put on it with the date and the problem. It is returned with any bits that have been replaced so I can see the job has been done. They also are excellent at giving info over the phone. Hope you enjoyed Chesterfield, its years since I visited there

1 comment
justsew by justsew 19 Dec 2012

Can I ask where it is you take yours. I am not very impresed with the servise I got.

115775
by pennifold 18 Dec 2012

I collected my brand new Brother 5x7 hoop yesterday. It was $79.00 - so 90 pounds seems dear to me! I can't wait to try it out. Hope yours is now going well. Love and blessings Chris

234507
by spendlove Moderator 18 Dec 2012

I hope they gave you something nice as a sweetener to make up for your frustration!

1 comment
justsew by justsew 19 Dec 2012

no Sue they did not,But I did call in at Economy Fabrics on the way home each time. lol

140717