Perhaps this link will be a place to start. Do you know the software version you have? Do you know if your computer is 32 bit or 64 bit?
I would also check with the software makers.
http://www.compuconusa.com/n_supp... I hope this link works
Thank you for your answers. I am going to try the links. I have the version 1.5.1.2. it works very well with vista with the updates which I had to make. The problem is with Windows7. Otherwise i'll call the hotline. .
Good day!
I thank you again! The last link supplied me the adequate updates! And it works! I am just sorry that in France (I am French)Singer is not abble to give explanations and the necessary elements. They sell the software and after we manage. Again thanks! Now, I just have to manage to transmit to the machine, but there I believe that I need an additional cable. Good day!