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by gramsbear ( edited 18 May 2013 ) 18 May 2013

I just purchased The Star angel ( among others) at Stitch Delight and the DL page says I can't do that, has anyone else had this problem? And I was all ready to sew that Angel out!!! Phooy!!! Hugs, Judy

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by gramsbear 19 May 2013

Thanx for replys!!! I waited & went back... Waited & went back... 3 times altogether, and tried all formats & finally got them to DL under Hus! Go figure! I am soooo pleased with my designs!!! Hugs, Judy

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by greysewist Moderator 18 May 2013

I've had quick responses from them if ever I have a problem. Email should sort it out pretty quickly.

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by eastwitch2 18 May 2013

Did you try left clicking on the down load file and then save as to save the files? Try that maybe it will work for you.

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by crafter2243 Moderator 18 May 2013

I haven't had it saying that I could not do that, but I had files that would not download. After 2 or 3 times the files being e-mailed to me I figured out that it was my virus protection. Once I went to another computer with Norton on it they downloaded fine. Sorry that you will have to wait for your file. Lt them know via e-mail and it may take a few days,

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