by jofrog2000 04 Jul 2013

I wrote to Ageless embroidery to (nicely) complain that although they are giving most wonderful fonts, the grapevine G was almost indistinguishable from the C. Having a G for an initial, I would not use that one.

Well, I just got an email that they agree, and will try to make an alternate version! Now that's great communication. And great customer relations. Now, to wait......
Jo

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by sewtired 08 Jul 2013

Most excellent! I'm always a little shy about complaining about free designs. Thanks for taking care of us.

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by cfidl 06 Jul 2013

I had the same thought. Glad you received a positive response.

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by noah 05 Jul 2013

Sure is and i like there grape font to hugs

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by greysewist Moderator 05 Jul 2013

Well done, and great to hear they took it so well. The C could lose it's lower 'curlybits' to make them look more different from each other, I think.

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by 02kar Moderator 05 Jul 2013

Thanks. I know that good owners want to make their customers happy. And it is good to know when an owner does the right thing.

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by hightechgrammy 04 Jul 2013

I do go there, Jo, and they have beautiful Grape Vine designs! I bought the Dog Berry designs! They are sooo pretty! It was because of your rec that I went there! It won't be hard at all to turn that C into a full-fledged G!

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by pldc 04 Jul 2013

way to go Jo & I totally agree with you it looks exactly the same as the C. hugs Loralye

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by hightechgrammy 04 Jul 2013

How nice that is! I'll check out that site, since they are so sensitive to what their customers need! I like that kind of company! They actually do care!

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by susiesembroidery 04 Jul 2013

She is such a very nice lady.

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by ajmmjs 04 Jul 2013

you go girl!!!! lynne

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by dennis999 04 Jul 2013

Excellent.

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