A good & quick tip: when sending your machine in to be repaired like I just did. I added a peel & stick address label to my machine & all of the parts I sent along. (I forgot to add one to the cord & the foot but I am hoping that will be ok) I tied then hoop & frame together with a wide pc of selvage & wrote my phone number on it too. This way it will all come back home. @least I hope it will LOL

The company always told me to just send the machine. They didn't want the cord, etc. I did send what I was working on when it hick uped. And I used a Sharpie market to put my name on the bottom of the machine and all parts possible. Didn't show and lasts a long time.

I always include a zippered cello bag(like the ones sheets come in)
In it I have placed the items I was using when machine becomes ill including bobbin, fabric swatch, thread(or if it's an embroidery design
the hoop with the design or stabilizer I was using for it). Our dealer requests foot pedal, cord, correct foot, thread.I always include a list in the bag of my items. My cords are marked at plug with a certain color of nail polish(place a dab on your inventory list)makes it easier for the tech when working on machine. I always go over list and get it signed by whoever checks them in.All the items are costly to replace..

Great idea! Also should get the person taking in the machine and parts verify on the service note what they are receiving.

Oh yes and one more, my machine is 110 volts in a city of both 220 and 110 so I used a magic marker and wrote on the sewing surface and a large taped tag on the electric cord..... don't want it burnt out!!!

I've never used glow in the dark thread. Is there a conflict with the machine, or did your machine just pick that time to die?
Can I add a suggestion to the list? Send a full bobbin of YOUR bobbin thread, so when they are testing, they can see what you see when you are stitching. Good luck with the safe return of all bits and pieces!

I might have to rethink buying the Glow In The Dark thread to embroider with. Hope you can save your towel and the repairman return your machine fixed quickly. Thanks for reminding us to label all the parts.

2 comments

by capoodle 09 Oct 2013

The post to the machine issue.
http://www.cuteembroidery.com/941...

by pldc 09 Oct 2013

Thanks Anita I don't think I will be using it again any time soon! May just throw it out not worth the expense. Hugs **

Oh, Lor...sorry you had to send in the "baby"...hope it's back home soon...keep us posted...

1 comment

by pldc 09 Oct 2013

I hope so too my sewing room looks so empty it is a sad place without my baby in it. Thanks for trying to help me out too my friend! hugs **

what was wrong with it Lor. or is it just a cleaning ÉÉ ( ah no french again)ÉÉÉ

1 comment

by pldc 09 Oct 2013

No I used the Glow in the Dark thread & things went south after that. Here's hoping not too expensive & a quick fix too. Hugs **

My repair place takes the machine with the needle only, you keep all your stuff, pressure foot, power cord, that way they do not have to keep tracl of it all. I love the samples and notes idea, I think it would help so I do not have to take it right back again!

1 comment

by pldc 09 Oct 2013

We have taken it to this guy for repairs ever since I bought my first Janome some 12 years ago. He is terrific. I think it will be ok

I NEVER thought of this idea.
Thanks for sharing and God bless you!!

1 comment

by pldc 09 Oct 2013

I just happened to think of it today because I was really short on time. Your very welcome. Hugs &**

This is a very good idea another good thing is to put in a note stating any problems you are having with your machine , you may have talked to the Tech. but by the time they get around to your machine they may have done twenty other machines .I take all the repairs for my son who is a Bernina Tech. who has ask for this to be done , he knows only to well he is fixing someone's most precious (possession, baby, toy, or hard saved for ) machine , and treats all with the utmost care .
Cathy

2 comments

by osueo 09 Oct 2013

Samples!!!! What a great way of showing what is wrong---Thank you and God bless you!!!!!!

by pldc 09 Oct 2013

He gives one on one treatment, a very personal tech. But I can see this being a good thing to do if you take it to a warehouse type store where they do many repairs. This is not the case here. Thankfully. Hugs &**

You should get all your bits & pieces back with your machine, but you just can't be too careful. I have my name on all my computer cords etc. as well. When I worked in a Sewing store we always wrote down all bits that came in with the machines. Best of luck with getting your machine up and running again. Hugs Shirley

1 comment

by pldc 09 Oct 2013

Thanks very much Shirley, Hugs *** Loralye