by queenofhearts 21 Dec 2013

Is anyone able to access Cute Alphabets today? I have tried several times this morning and get a message saying it can't be found.

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by queenofhearts 22 Dec 2013

Cute Alphabets is back up and so is Adorable Applique. YAHhhhh

6 comments
rescuer by rescuer 22 Dec 2013

I am happy you can access them again. However, they were never down. Your computer tried to access the old number address of the site. (Like trying to go to Bob's house by putting in an old address into your GPS and when you get there you realize Bob has moved) Your computer needed to update its DNS. Thankfully that has happened. It usually takes about 72 hours to do that without tech help.

queenofhearts by queenofhearts 22 Dec 2013

I had also tried to access that site on another computer yesterday, so it wasn't just my computer.

rescuer by rescuer 22 Dec 2013

Many computers would have been affected by the change. A lot of it depends on how the computer is set up. That is why many were able to access the sites without any trouble while others could not. That can happen anytime a site updates the address or makes significant changes.

queenofhearts by queenofhearts 23 Dec 2013

This is the first time this has ever happened to me. How would a person know if a site is changing their address or making significant changes? And why would they do that anyway? Whenever I have trouble with my computer I always blame Vista because Vista stinks but until I can afford something else I am stuck with it.

rescuer by rescuer 23 Dec 2013

There are many reasons a site would make changes. Much like getting a new computer at home -- it is still your computer it is still your data but it is faster or it can hold more information. If you change your internet service provider -- things change. I am not sure the changes that were made to the sites. Most changes happen seamlessly. I don't know what caused trouble for so many this time. I would need a lot more information from all of those affected in order to guess. If you have issues with this in the future -- please send me a PM and I will do all I can to help you.

queenofhearts by queenofhearts 23 Dec 2013

Thank you for the info and for your kind offer to help. Cuties are the BEST.

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by rescuer Moderator 22 Dec 2013

Please try to access the Cutealphabets site by putting this into your browser where you would put the www... (copy and paste this number set)
173.203.216.216
Please let me know if this works for you.

2 comments
queenofhearts by queenofhearts 22 Dec 2013

I didn't need to try this because I got it today before I saw this hint. Thanks

rescuer by rescuer 22 Dec 2013

No problem. I was just trying to help you force your computer to see the new DNS address of the site. I am glad your computer finally updated its DNS.

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by queenofhearts 21 Dec 2013

Still trying but no luck. After reading dander163's post about Adorable Applique I tried that one with the link at the bottom of this page and it didn't work either. The other 3 links are OK. I hope that they will repeat today's freebie when it is working again because it must be affecting a lot of us.

1 comment
rescuer by rescuer 22 Dec 2013

I believe it is many computers holding onto old DNS information. That information needs to be removed from your computers.As soon as I get someone willing to try the fix -- I will let you all know if it works.

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by fera 21 Dec 2013

same problem now for 2 days..hope it is working soon..missing my freebies..

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by rescuer Moderator 21 Dec 2013

I have a potential fix. I need someone who is unable to access the site AND comfortable with computer instructions -- willing to give it a try -- to send me a PM.

1 comment
fera by fera 21 Dec 2013

I have been unable to access the site for 2 days and get the same error message..thanks

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by jofrog2000 21 Dec 2013

I got there before, and just the 2 of them again, and they came right open. Here is a search I found to check when this happens to me.
Jo

2 comments
queenofhearts by queenofhearts 21 Dec 2013

Well that took me nowhere.

jofrog2000 by jofrog2000 22 Dec 2013

You have to copy the address of the site you want to check,and put that in where google is, and click on just me. Did you do that?

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by dander163 21 Dec 2013

Just tried to access the same ways jrob did an none worked. Did 100% scan of computer with two virus programs, verified my cache, and all checked fine.

1 comment
dander163 by dander163 21 Dec 2013

Just realized that I cannot access adorable applique either. All the other sites are fine.

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by jrob Moderator 21 Dec 2013

I have accessed it from 1.my favorites, 2. the link that is always at the bottom of this page, 3. the link posted in this thread. I notice that there are ads there now, so you may have been trying during an upgrade.

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by dander163 21 Dec 2013

With further troubleshooting I get, "The DNS server isn't responding."

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by dander163 21 Dec 2013

Thank you, I was thinking there was a problem on my end. I have scanned my computer, rebooted my computer, and restarted my internet.
I have also tried the links and suggestions below with no success. It is not me. :)

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by shirley124 21 Dec 2013

I have just been there. No problem. Shirley

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by AuntAnnie 21 Dec 2013

I have not been able to access this site.

1 comment
AuntAnnie by AuntAnnie 21 Dec 2013

Cannot access using Explorer, Foxfire nor Chrome. :( Have run all scans and cleared the cache as suggested.

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by rescuer Moderator 21 Dec 2013

I am trying to moderate from my phone today...
To those who cannot access the site, please do a virus scan. Use the free online scan from Eset or use Malwarebytes.org they have a free scan that does not interfere with your regular anti virus scan.

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by queenofhearts 21 Dec 2013

I have tried using Internet Explorer, Firefox and Google Chrome and can't get it with any of them.

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by dragonflyer 21 Dec 2013

No problem here...

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by tilde01 21 Dec 2013

i had no problems accessing Cute Alphabets. Try this link.

1 comment
queenofhearts by queenofhearts 21 Dec 2013

Thanks, didn't work either.

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by pennyhal 21 Dec 2013

I can't access it either today. Not a cache problem.

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getEdited - SELECT
by rescuer Moderator edited 21 Dec 2013

I can access it just fine. Have you tried clearing your cache?
Edited:
Try the link. I even used Internet Explorer to get there.

2 comments
paulasandy by paulasandy 21 Dec 2013

I've been able to download the fonts and numbers with no problem. What ever happened to the main page where all the cuties used to upload designs for us all.

How would one clear our cache?

jrob by jrob 21 Dec 2013

paulasandy to clear your cache: http://www.wikihow.com/Clear-Your...

To answer your question about the Designs by Cuties here is what the owner said:
http://www.cuteembroidery.com/941...

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