I have bought from Shary before and never had a problem and also bought the Prebuy Offer of the BestieAlphabet, which started this year in February or March, is this the Prebuy you're talking about? The other Prebuy Offer was the Birthstone Besties, but they were done in December last year.
yes those are the monthly ones i ordered...not sure why i havent gotten them though
are you talking about the Alphabet Besties? If so, I ordered that set also. We are up to the "F" on them. I am on the list to send to once she completes one. They are super-cute.
I would for sure contact her, and maybe send your paid receipt? I can't imagine why she didn't send those. I also bought the birthstone set. I have sewn half of them so far. Really cute too. good luck and happy sewing!