by pldc 10 Dec 2014

Most of you know that I have a Yorkie named Bruiizer whom I love very much. Well he eats the same brand of dog food every day & has for the last 9 years. When we saw the tub getting low hubs went to the store to buy another bag...............UGH they had none but it was on order......ok ordered Wednesday come in Friday mmm not too bad That was two weeks ago UGH. we did not have enough & we were in a panick so I called my daughter who travelled over an hour to another store near her to buy a bag of different flavour but same company. We are 3 hours away from her. I was stressing out & hubs went out & bought an alternative brand. Bruiizer did not do well @ all with this "new brand" He was lethargic & had digestive issues & he looked so sad he didn't play or greet me @ the door. Then the Pet food store called to say they were not sure they would get in any for some time to come! So I searched for the closet place to see if I could find one on line & it was far. So I found a comment section & got the email & emailed them last Thursday (the two week mark) 48 hrs response time so they said? Sat I had heard nothing so tried again Sunday got a reply they would look into it then Monday a new reply that my email went to the wrong dept? Tuesday Got another reply that they were sorry but they were building a new warehouse in Canada & they would make it up us by sending me a free bag.Now normally we buy a 5 pound bag he is after all a Yorkshire so small (well 12 pounds) & that will last him may just about 2.5 months. Today I received an email that the bag has shipped out express & I should receive it tomorrow A THIRTY POUND BAG!

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by nanniesara 11 Dec 2014

I guess he will not run out for awhile. Hope you have a container to keep it fresh.
Glad for your four legged baby that it will get better.

1 comment
pldc by pldc 12 Dec 2014

thanks & it really came last night, we will have enough dog food to last a whole year LOL

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by cfidl 11 Dec 2014

What a story! Wow! I hope you furbaby gets back into the routine of things and you decide what to do with your surplus. Merry Christmas!

1 comment
pldc by pldc 11 Dec 2014

Humane Society will be happy with the rest. Thanks Christine ~hugs~

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by lbrow 10 Dec 2014

Wow! That will last a long, long time/lillian

1 comment
pldc by pldc 11 Dec 2014

most likely for him being so small @least a year, Merry Christmas came early lol

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by jrob Moderator 10 Dec 2014

Great customer service!

1 comment
pldc by pldc 11 Dec 2014

excellent

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by noah 10 Dec 2014

Wowwwwwwwww what a story***Mr. Peeko eats almost anything even likes cat food from the neighbors lol

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by graceandham 10 Dec 2014

Now Bruizer is getting the respect he needs.

1 comment
pldc by pldc 10 Dec 2014

lol 30 pounds that will last all year lol

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by juanitadenney 10 Dec 2014

Thank goodness Bruiizer is going to get his favorite food and will again be happy, hope there is a way to keep that much fresh (and eatable) as long as it will last him.

3 comments
pldc by pldc 10 Dec 2014

they have expiration dates on them & we keep them in an air tight tub so I hope that will keep it fresh too. I maybe will put half the bag outside to stay cold all winter then it will be fresh in the Spring for him. Thanks I didn't think of that

jrob by jrob 10 Dec 2014

Seal it up and put it in the freezer in small increments.

crafter2243 by crafter2243 10 Dec 2014

Make sure if you are leaving it outside to have it in a airtight container. Dog food is the most favorite food for a lot of critters like rats, mice, raccoon and the like.

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by aussiequilter 10 Dec 2014

Oh my goodness , maybe you and hubby should learn to like it too,lol

1 comment
pldc by pldc 10 Dec 2014

lol ok It is Chicken & Rice so hey.............yeh NO

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by bevintex 10 Dec 2014

Bruizers Christmas came early, he must been a very good dog, I love this happy ending
Bev

1 comment
pldc by pldc 10 Dec 2014

Yes indeed he is always a good dog, so an early present for him lol & our pocket book too

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