Hi Cuties: Have any of you had this message when you are downloading designs? I get it frequently and don't know why. When I click on Retry, the design downloads and is okay. Just would like a solution to stop this from happening. Any help would be appreciated.

I get occasionally have that message on 2 different systems. The way I handle it is to just go to the kitchen for a cuppa and then retry or hit F5 to refresh and retry.
A couple of times I have had to wait a few hours to do a successful retry.
Best thing is don't fret. Machines only do what they are programmed to do. And I think we are smarter than the programmers. :-)

1 comment

by jerrib 11 Apr 2015

Thank you, hitting retry works for me, just thought there was something to stop it happening altogether.

I get it occasionally, not enough to worry me. I am using Windows 8.1. Just retry and all is OK.

1 comment

by jerrib 10 Apr 2015

Yes, once I hit retry, the design does download. Just thought there might be a solution to the problem.

I never received this message on my XP computer and always ended up with corrupted files. Now, no more corrupted files from interrupted downloads. I soooooo like it.

1 comment

by jerrib 10 Apr 2015

I don't get any corrupt files and when I hit retry all is good.

Yes I get it quite often since upgrading to windows7. Very frustrating

2 comments

by marianb 10 Apr 2015

p.s where is this font from..

by jerrib 10 Apr 2015

The font is from Betty's Original Designs, but you can only get it by her Newsletter. I get the message on other downloads, just happen to get it on this design, so that was why I asked. Nothing to do with Betty's site, just my computer.

Anything that slows down a download -- will do that. It stalls the download. Then when you press "Retry" it finishes quickly from the temp file. It losses the download at the file renaming spot -- when it stalls and that is why it has that message. This happens frequently with computers that use uTorrent and other software that demand a lot from the internet.
A firewall can also cause the timeouts -- but they are more consistent with a firewall.

2 comments

by jerrib 10 Apr 2015

Thanks Rescuer. I appreciate your explanation.

by marianb 10 Apr 2015

thanks I was also wondering why it happens. Marian