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66927
by graceandham 14 Sep 2015 ( edited Sep 15'15 12:48 )
+29

09/14/15 More phishing out there on the net. DH had his computer taken over as he entered Facebook today (or a file that had been sitting there already was triggered). It froze the screen and he could not get rid of it - said that he should immediately contact Microsoft at the below 1-800-number because he was locked out of internet usage. I begged him not to call THAT number, and called our local computer store for a "working" toll free number for the REAL Microsoft. They were so busy, the recording took his number and Microsoft called back about 2 hours later! The kind man at Microsoft walked my awkward-at-computers DH patiently through several steps of fixing it and he is back with a working computer. So scary. He has a great virus protection on his machine (Webroot) and still this happened.

Comments (7)
145791
by lbrow 14 Sep 2015
+7
Seems they can get to us no matter what we do. Glad he's got it straightened out now/Lillian
109774
by crafter2243 14 Sep 2015
+6
Thanks for alerting us. It is always helpful to know what mischief is going on on the web
6963
by dino 14 Sep 2015
+7
Thanks for explaining what happened and how it got fixed.
158718
by jrob 15 Sep 2015
+6
Thank goodness you saved him from calling.....
45918
by marianb 15 Sep 2015
+6
thanks for the info..
35301
by Leaha 15 Sep 2015
+5
Scary! glad it's fixed and he's back in business. Thanks for the heads up!
169064
by 02kar 15 Sep 2015
+3
Oh my! Thank goodness he listened to you and Microsoft was able to help him so quickly. It seems that no matter how good your programs are for malware and viruses, they still get through.