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I bought a design on a site I found on facebook and was unfamiliar with. They were having a sale and it rang up full price in my cart and would not go through, so I cancelled it and tried again later, this time it worked and I got the sale price. Then I got an email from the site owner apologizing for the mistake and offering me $1.50 refund or a design worth $2.50. Today she sent another email offering me 2 designs of my choice, I explained that I got my design at the sale price and she owed me nothing. Her reply-
"Thank you for being so honest. Many people aren't and I appreciate it. Enjoy your design."
These are the kind of people I like to do business with, It made my day
Bev
Comments (14)
148938✽
33641✽
Fabulous! Which site was it? I want to add it to my list of sites!
10852✽
This is the kind of story we all like to hear. Is it possible to share the name with us. It is sometimes hard to find good people to deal with on your own.
It is a big "world wide web" out there.
Thank you for sharing.
It is a big "world wide web" out there.
Thank you for sharing.
7955✽
by
irenewayne
07 Nov 2015
+12✽
what a lovely gesture, so nice to hear about nice people like that
Irene
Irene
24331✽
by
sandralane
07 Nov 2015
+10✽
Always pays to be honest, you may want something from them again later on. The owners remember this and will look after you next time too. Sandra.
9536✽
45918✽
Sounds like a very nice site, word of mouth is always the best publicity..
234507✽
So lovely to read about companies like this - it is so refreshing. Love Chris
13287✽
by
teddybear117
08 Nov 2015
+6✽
15-11-08 I agree with gdsteliga. Please share the name of the company. I am sure the owner of the business would appreciate it, as well. With so many stories about the 'poor customer service' of a number of companies, it is a breath of fresh air to hear of a company who thinks of the customer and goes the extra mile to be sure the customer is satisfied. But, then to write you back and give you an 'atta boy' for being honest...it goes without saying it's a company practice we would like to see more often.
173695✽
111390✽
Nice to know this... I like companies that stand behind customer service. Thanks for being honest too.
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