Community / Chat /
7208
by AuntAnnie 31 Dec 2015 ( edited Jan 02'16 01:42 )
+25

Second day of having problems checking out at Cooly Embroidery Designs. After logging in and beginning the check-out process, I receive the following error message at Step 5: Payment Method that reads "Fatal error: Class 'Registry' not found in /home/coolyemb/public_html/index.php on line 35." I sent a message to Customer Service but have yet to receive a reply. Is anyone else having problems?

Comments (5)
67271
by bevintex 31 Dec 2015
+3
I'm wondering why 2 sites? Is there something on the cooly emb site that isn't on the other? To me it is confusing
4 comments
by sewist1 01 Jan 2016
I was wondering the same thing.
by pldc 01 Jan 2016
me too & many designs look like the same, I wonder if they are or I am getting confused? I think maybe there are more ith on the new site then the old site but am not sure about this either?
by graceandham 01 Jan 2016
She said she borrowed 1,000 designs from MyGardenED to get Cooly going. I'm thinking two sites - more exposure - room for more digitizers...
by manami 02 Jan 2016
Dear Bev,
My server was trying to have mygardened.com upgraded for bigger storage for 100 dollars per month, I pay 80 dollars per month. It was cheaper I open another website. I'm sorry for the inconvenience. Hugs, Yoriko
66927
by graceandham 01 Jan 2016
+2
Have had problems 2 or 3 days now. Just empty your cart and start over - the worst case, it took me three tries, Somehow, it is skipping a step (screen) in the checkout process and doesn't know how to back up.
1 comment
by AuntAnnie 01 Jan 2016
Tried that... Keeping my fingers crossed.
169064
by 02kar 01 Jan 2016
+1
I haven't been on yet. I know she was running out of space on My Garden so now has the 2 sites. Be patient, it is a new site and having growing pains, I'm sure it will be straightened out soon.
8217
by pacmp 01 Jan 2016
+1
I also received that message but only if I tried to add the item straight to my cart. If I click to go to the items individual page I can then add it to the cart without any issues. Hope it works for others also. Happy Stitching, Pam
88650
by manami 02 Jan 2016
+2
Dear AuntAnnie,
Sorry I was in hospital. Please clear your browser cache and try again.
Hugs,
Yoriko
1 comment
by AuntAnnie 02 Jan 2016
Prayers for you, Yoriko!