Community / Embroidery /
36
by Kdie 20 Mar 2016 ( edited Mar 27'16 03:49 )
+36

I feel like an idiot, but I cannot download the patterns I purchased. My daughter-in-law tried to help me. She downloaded Embird and nothing I do will let me download the patterns. Can anyone help me? I would appreciate any help I could get. Thank you. aren

Comments (10)
318555
by dragonflyer 20 Mar 2016
+5
Hi Aren...are you talking about patterns you purchased here at Cute or somewhere else...If you purchased them here on Cute, did you buy a 6 month Membership...or purchase a individual design? It makes a difference on how we can respond to help you...Also BIG WELCOME to Cute...
109774
by crafter2243 20 Mar 2016
+5
Dragonflyer is right. We need more info in order to help.
Welcome to Cute. Looks as if you are a newbie around here.
1 comment
by crafter2243 20 Mar 2016
Where did you purchase from?
Are you new to embroidery?
Have you downloaded files before?
29726
by babash 20 Mar 2016
+5
When you say patterns do you mean embroidery designs?
If you can answer the questions asked below this comment it would help others to guide you through the process.
What computer system are you using ( which Windows or Mac)
Where did you buy patterns from?
Are you going to the download section of the site?
There are some very good computer people here that can guide you through just give them the information they need.
Put your answer in this same post so it all stays together.
3902
by lucy12345 20 Mar 2016
+5
Yes need more info, please
109774
by crafter2243 22 Mar 2016
+5
Do you still need help or did you solve your problem?
29726
by babash 23 Mar 2016
+5
Moving this to the top. Hoping you will see it and let us know if you still need help,
45918
by marianb 23 Mar 2016
+2
Welcome to our great site, there is a wealth of knowledge here so don't be afraid to ask. No question is a silly question. Marian/Sydney Australia
78119
by lidiad 23 Mar 2016
+2
Welcome to Cute Embroidery!
Hugs, Lidia
23581
by aussiequilter 27 Mar 2016
+1
maybe it needs to be unzipped
85867
by katydid 27 Mar 2016
0
oh my , I feel sure some one can walk you through this mess. Let's take one step at a time and resolve your problem. What is your machine and what is your software? Kay