Anyone own a Brother PE200 (or 100, 150, 175--I think they are basically the same). I've had PE200 Snoopy since forever--rarely use it because of small hoop. But a while back I took it for service to fix needle breaking. At pick-up they say timing was a bit off. Came home, plugged it up and screen was dark first half on left--could not see designs. Haven't tried to use it for a few months, but finally took to Viking dealer locally (Brother is 100 mi away)--and he only tried to lighten the screen from the menu. I read service manual that if you disassemble, should be very careful not to pinch LED wire when re-assembling. I'm wondering if this is what happened with servicing. Has anyone experienced this problem? My fear is that there are no replacement parts from Brother since it is old. BUT almost like new user-wise as I have back-up w/larger hoops. I guess I just want someone to say "yes, it happened to me and this is the fix". So hopeful!
Adding a pix of my screen
It may just be one of the backlights burned out. Some lights are extremely sensitive to burnout from fingerprints. I'm not saying this happened but it is possible. It could be due to shaking things up a bit too. I have not had this happen on an embroidery machine but other screens can go dark but if you hold a flashlight just right, you may be able to see the screen data. The backlights are still available in some online stores. I am not sure the cost. Call Brother and ask a qualified tech.
I have had the screen replaced on a Designer1 a couple of years ago - set me back only €70, installed and all.
Fingers crossed for you !!!
hugs,
Gabi