Just wanted to have a vent! After moving over to the Telstra NBN last Tuesday, which is what Australia's major telephone company is organising, we have lost our internet connection.
So after numerous calls to our ISP (Internet Service Provider) and calls back and forth from Telstra we have found out that we no longer can have IDL (which is our internet service provider). We have decided to keep using EMAILS only until we are all connected to Telstra. It's a bit confusing, so Trevor went over to see them (IDL) on Thursday and he found it confusing too, so I'm glad I'm not the only one!!! Anyway, to cut a long story short IDL have decided only to go with bigger companies etc. So all the "mums and dads" who have been using them for years will have to look for new providers!!!!!!!!!!!!!!!!
So yesterday Trevor went to Telstra and has organised that we will have everything put through them, phone, answering machine facility, dialer subscriber etc (lets us know who is ringing) Trev's mobiles and internet. The downside is that the Telstra technician will arrive Wednesday with the new modem and it will take between 7-10 working days till we have it connected properly! How is that for a country that is supposed to have great telephone service that it will still take so long? Trevor is a Platinum member, so they said they will try and hasten it up for us. So, we will have to write to everyone who has our email address and inform them that we are changing. What a nightmare, it's just like when someone moves home and you have to advise them of your change of address. It's going to take a long time. My first person to contact of course will be Miss Veronika! he he he!
Anyway, enough of my ranting. I'm sitting at my local coffee shop where Orry (the owner) said I can come in and use the WiFi, so that's why I can do this. I can still use my Iphone, which I've done a bit, but it's harder to write on the small screen and I can't get the cat pictures up easily.
I'm sorry I've missed a couple of 'cat' pictures, but I believe Gerry will be back today (Saturday).
Love to you all and I can't wait to get organised again, Chris
Let me suggest you go ahead and notify Veronika. It takes several days for that change to be made.
Also we had to get another power point put in too,more chaos resulted.
Glad our internet is with Vodafone.
Hope every works out for you,at least the guy turned up on time ,actually he was early.
Story was on the Television news a week or so ago. Good luck.
I am already with telstra, mobile, disability land line and internet.....I might go bush to save my blood pressure!!!
Thank heavens I have savvy grandchildren to pave the way, their way of checking on me is a daily e mail roster, now that I would miss...Ann
Know what you mean. We just had hurricane Matthew go through. My internet was out about 3 days (I was one of the lucky ones), Electric was out for a few hours (about a week for an 85 year old friend of mine). We're all OK, just cleanup and repair to do. I'm still about a week behind in my computer work.
Just hang in there and get done what you can and don't sweat the rest.
Love you,
Jane