Cuties, this lady called me several weeks ago and wanted to know what I would charge her to put 4 inch size initials, on 8 towels. When I told her she said, "Well, I have a cousin that does embroidery, I may call her." I really didn't care one way or the other because I barely have time for what I want to do.
So tonight, this is Monday night, she calls. When my husband handed me the phone and said who it was, I knew what was coming.
She said she was calling to see if I could do two towels. She forgot to bring these two, when she got her cousin to embroider them. I said, "when do you need them"? She said Wednesday. I said THIS Wednesday? She said yes, so I told her I'd try. THEN she said she would bring them over tomorrow evening! (which would be Tuesday evening!) I said No, if you want me to get them done, I'd need you to bring them tonight. She brought them!
Now she didn't ask what I'd charge this time and I told my husband I should charge her more since they HAVE to be done now....but of course, me being me, I won't.
It takes a lot to rile me most times, but the last two days have not been good days for me, and I just don't know if I want to cry or just laugh my butt off about her nerve!
Just had to tell you how some people treat you and then EXPECT you to bail them out!
I didn't want her bringing it Tuesday evening, if I had to have it done for Wednesday. I was not sitting up all night to do them. Although, most nights I can't rest/sleep anyway.
I despise such mean people.
And please don't be silly and leave them out for her to just collect them without paying you on the spot!!!.
You make sure get your money, you daRn well deserve it, pittance that it is what we all charge because we love what we do.
I did her towels last night, because it was one of those sleepless nights. But I didn't call her today. Now she told me they had to be done for tomorrow.
It is now mid afternoon and she called me. She asked how much I was charging, so she could be sure and bring the correct amount of cash. I reminded her of my quote weeks ago and she said yes she remembered. (makes me think, well why did you ask the price if you remembered?).
So, she didn't ask if I had them done, she asked when she could pick them up.( I really had a naughty thought, because I was so tempted to let her sweat it out until tomorrow and tell her I haven't had time to do them yet!-Shame on me.) Instead, I told her anytime, they were ready. She just left & paid my original quote. She said how nice they came out and she was glad I could do them at such short notice. She probably wasn't happy to have to pay, but it was probably cheaper than the gas to go wherever her cousin lived, to get her to emb two more.
So, I didn't charge extra for the 'rush' job, but I did stick to my original quote and not give it to her free.
I think people see you have the stabilizers, threads, designs,etc already so why charge them. I (and by the way, that is a heavily underlined I ) did not get those items or my machine free!
So Mama Meg did I do well?
Make her do the running around not you, Some people think we have nothing to do but jump for others.
Well, she has come and gone, but read my comment to Meganne below and forgive my ugly thoughts.