I can not help you since I am not familiar with the machine, but I wanted to welcome you to Cute. I hope someone will be able to answer your question soon

do you have blank cards?, you should be able to attatch the writer to computer, find it in This pc, should show up as a usb , download some free embroidery designs, open them up and right click on your mouse go down to send to.. and transfer , I have used a brother this way hope this helps...wendy

Welcome to Cute here are people with a lot of knowledge and helpful ideas to help you along your sewing journey. Sorry can't help with your machine. Marian/Sydney Austrailia ..

Welcome to the cute family, sorry I can't help you with this particular machine, but someone will know how to help you from the many cuties who are always around. Sandra.

Welcome to cute! I'm not familiar with Memory Craft 9000. Is that the model? What is the brand of the machine? We have so many people on here that surly some one will help you. Kay

Hi and Welcome to Cute, Vicki...this may help...the 9000 is not listed, but similar models are...Third link is specific to the 9000 machine...looks like you need Customizer 2000 software to get the designs onto the reader card.

https://tv-sewingcenter.com/janome/getting-that-embroidery-design-to-your-janome

Can anyone help please? Welcome to Cute

before you purchase any software make sure it is compatible with your computer as some of the older software does not operate on newer versions

Welcome to Cute. I hope someone will be along to help you.

Hi again. Is your MIL able to help as the machine was originally hers or are you able to contact the shop where the machine was purchased from for some help as so far little appears to be helpful. I am a Brother owner but basically transferring designs from a computer to the card can only be done if you have the softwear to do so which is downloaded onto your computer first. Machine embroidery is great fun but getting set up and embroidering can be challenging. Have you looked at youtube as it can be most helpful - sometimes. Please let us know if were being helpful and how you get on.

Thanks everyone for your warm welcomes and fabulous suggestions. I think I might now be on the right track. Cheers Vicki

pleased to hear you are having success- be careful resizing designs -you should not go more than 20% up or down as generally they do not alter the stitch count they just lengthen and shorten the stitches - if you resize to far you either get gaps or stitch intensive designs .cross stitch shouldn't be resized at all.-enjoy your new addiction