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255054
by airyfairy 28 Sep 2017 ( edited Sep 29'17 00:28 )
+27

Took my machine in today. The bobbin casing had a tiny rough piece that was causing the trouble. We left the machine there and went off shopping. Three hours later I had a call and machine fixed and a good clean. After Christmas I will take it in for a full service. Will try it out at the weekend. Doing the happy dance.

Comments (8)
115778
by asterixsew 28 Sep 2017
+9
And doing the happy dance with you too. It is often only something small that causes the problems but it takes a good dealer to sort it out. I have only just got my big machine back upstairs from its service in August. Have fun stitching at the weekend
1 comment
by airyfairy 29 Sep 2017
Caroline, it needs a service I Know but I just did not want it to go in just yet. Still so many things to embroider
66927
by graceandham 28 Sep 2017
+9
Whew! Quick and inexpensive. Back to it.
1 comment
by airyfairy 29 Sep 2017
I was charged more that I was expecting but I am so pleased to have my machine back home
234507
by pennifold 28 Sep 2017
+7
Wow! Sarah that's prompt attention!!! Have fun sewing over the weekend. ❤️ Chris
1 comment
by airyfairy 29 Sep 2017
Thank you dear Chris
318555
by dragonflyer 28 Sep 2017
+6
Great news...I have had a similar situation...rubbed over the rough spot on my bobbin case with a nail file and it worked like a dream...so glad you are up and running smoothly again!
1 comment
by airyfairy 29 Sep 2017
I do not know if I could have done this. It was a rough patch on the metal and the top thread was catching on it.
169064
by 02kar 28 Sep 2017
+6
Hurray! I'm glad the problem is now fixed. Now have a wonderful time this weekend stitching the hours away.
1 comment
by airyfairy 29 Sep 2017
Looking forward to trying it out
2753
by heleninca 28 Sep 2017
+6
Some people have great dealers. Yours must be one if them
1 comment
by airyfairy 29 Sep 2017
I have only just 'found' this dealer. It is quite a drive there. My machines are Bernina and the Bernina dealer closed some while ago. I am now going to a Singer dealer who have four technicians on the spot.
158718
by jrob 29 Sep 2017
+3
That's like expecting pneumonia and it's just a cold. What a relief!
1 comment
by airyfairy 29 Sep 2017
It certainly was Jerilyn
109774
by crafter2243 29 Sep 2017
+2
I am so glad it was nothing serious and that you received the service right away. Awesome dealer.
1 comment
by airyfairy 29 Sep 2017
Awesome dealer but a little pricy I thought