Community / Personal /
2551
by lildoll2 05 Nov 2017 ( edited Nov 06'17 19:04 )
+28

can someone tell me what emb library means , i got a message saying that dec.1, i can't order or get into my designs anymore, because i don't have the right computer, , has anyone else gotten this message?? i can't afford to buy a new computer, mine is a vista ? my daughter says it is fine , for what i do with it, please reply . thank you , doris

Comments (5)
743327
by gerryvb 05 Nov 2017
+10
that's strange is this really from that site? here is the link to emblibrary, perhaps you try again.
1 links:
1 comment
by lildoll2 06 Nov 2017
yes this is really from that site, i have been a customer of them for lots of years, this is not right, please has anyone else gotten one ?? let me know, doris
109774
by crafter2243 05 Nov 2017
+8
I am with Gerry. This is probably a scammer e-mail. Ignore it and go to the site yourself and NOT from a link in the message
1 comment
by lildoll2 06 Nov 2017
thanks angie, i have never gotten a email from them before about anything, hope your rite. i would feel better if i was not the only one who got this, i will try to email them tommorow , doris
57675
by rescuer 05 Nov 2017
+5
Use the link Gerry gave and go to the website. Look up above the Embroidery Library logo. You will find "MESSAGE CENTER" Click on that and check for the message there. If they have the same one there -- let us know.
2 comments
by lildoll2 06 Nov 2017
i went to my message center, there is not anything there like the email i got. this is scarey, am i the only one who got this message ?? please let me know if anyone of you got a message like this , thanks doris
by rescuer 06 Nov 2017
Doris, don't panic. I am sure there is something that can be worked out. Gerryb got the same message -- so you are not alone.
2848
by dec716 06 Nov 2017
+2
you can clear this up by going to their website (not a link in the email received!) contact them and ask straight from the source. My guess is it is a scam. That's what they do work OFF OF FEAR!
35675
by gerryb 06 Nov 2017
+3
Got the same notice. I have VISTA computer & they said since Microsoft does not support VISTA any longer, it is a security risk. I really hate this as I love Embroidery Library, but can not buy a new computer! Yes, the notice is also on their web site. I may check off & on via a tablet, but can assure you I won't be going to the site as often or making purchases as often...I am rarely on the table, which has Windows 10.
2 comments
by rescuer 06 Nov 2017
I have sent off an email to ask for all the info... I couldn't find the message on their website. I wonder if it is only given out to Vista (and older operating systems) users.
by gerryb 06 Nov 2017
it is. Was an email as well as a banner across the top when I went to the site.