18172✽
I recently purchased FSL design pack from a well-known website. I was not happy with the results so I emailed the website. She responded today, she is going to replace with a design pack of my choice. I think that is a good business decision, and she has a happy customer. Suzanna
Comments (3)
109981✽
by
crafter2243
06 Nov 2018
+6✽
That is good business. You will go back for future purchases.
1 comment
For sure!
261164✽
by
basketkase
06 Nov 2018
+5✽
So glad to hear you were taken care of properly....customer service never goes out of style!
1 comment
I agree!
318687✽
by
dragonflyer
06 Nov 2018
+2✽
That is good news...it always pay off to keep your customers happy...
1 comment
Yes, she sent the replacement pack. I am sure they will be fine.