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2570
by tonilee 04 Aug 2020 ( edited Aug 04'20 23:10 )
+23

I purchased a design from molly mine 6 by 6 size. when I downloaded it from the molly mine site it says 6 by 6 when you open it from download it is 4 by 4 and 5 by 7 not the 6 by 6 size. I have tried about 5 times to contract and get this resolved, no luck. question is anyone else having similar problems or know how I can get this corrected, not fun at this point. thank you

Comments (3)
115778
by asterixsew 04 Aug 2020
+3
Can’t help with your problem but thanks for reposting. Hope you get answers.
33641
by pennyhal2 04 Aug 2020
+3
I buy designs from Molly Mine without a problem. However, I've never have had a size missing. I'd try downloading the design again and see if it has the proper sizes. Which site did you purchase from? You might try emailing her from one of the different sites she has.
2570
by tonilee 04 Aug 2020
+2
got it resolved, thank you
I also have purchased molly mine designs from her site and always it has been just fine and the designs first class
2 comments
by crafter2243 04 Aug 2020
Glad you have a solution
by rescuer 04 Aug 2020
Please edit your main post to show that it is resolved. Some people just read the main message without checking the comments.