Update below. Just completed 22 hours without internet. It was h-e-double hockey sticks. (h=e=l=l). Terrible storms and no way to check on progress of the tornados. Missed the big political speeches, you know which ones. Very humid today and pouring rain and just spent 2.5 hours with a very nice service man all over the house, basement, 2nd floor, yard, full width of the house, up, down, up, down, with my favorite cane. Exhausted, but he got me back online. Sank into my lift chair and hit the power, and, you guessed it, he unplugged my chair from the power strip. So, I've been standing on my head chasing cords to find the right one. Took seven calls to Customer Service with an average wait time on each of 20-35 minutes. Lots of firsts. First time I ever had a Customer Service agent say "what the heck" into the phone at me. I said I'm not what the heck, I'm your customer. Wow! I guess everyone's stressed. Stressed spelled backwards is desserts. Hmm!