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255054
by airyfairy 24 Feb 2021 ( edited Mar 20'21 17:05 )
+34

Hoping that some clever Cuties can help me.

I use a memory stick to transfer designs from PC to my embroidery machine.
Yesterday I decided to buy a new memory stick. Downloaded the designs, named the file, checked the designs were on the stick. When I went to use the stick my machine gave a message ‘Please insert memory stick’. This has happened before with 2 memory sticks my daughter gave me but I thought that might have been because they were old.
My machine is a Bernina Deco 340.
It is a total mystery to me.

Comments (18)
66927
by graceandham 24 Feb 2021
+7
Some machine brands are touchy about which specific sticks they can read. Ask your Bernina dealer which brand and size of sticks you can use. If the stick memory is too large, this causes the machine to struggle. It is not a specific problem with Bernina, as I have had trouble with Janome.
13243
by Sewmum1 24 Feb 2021
+6
Some machines require the usb stick to be formatted in the machine before you place any designs on them.
145305
by mops 24 Feb 2021
+7
Can you look at the USB stick you used to use and see if there's a file you don't recognize. For my HV Ruby the stick needs to be formatted for the machine and that puts a .idb file on it and the ORD and EMB folders - see picture.
Designs are put in the EMB folder and everything else I want to save I put in a new folder, called data on this one. The machine only shows the EMB folder.
For my other machine that uses .jef that idb file is found in every folder, not in the menu.
Your user's manual should tell you how to format a USB stick that did not come with the machine.
1 comment
by airyfairy 02 Mar 2021
Mops thank you for trying to help. The manual is useless. I have been on Google so much trying to get help. Nothing seems to help.
4453
by bielie 24 Feb 2021
+7
if you put the designs in folders, the machine will not read it, or if too many designs, too big for the machine memory to read it all. Hope it helps
29726
by babash 24 Feb 2021
+6
Sounds like the memory stick may be too large. I remember years ago when I could only use a stick no bigger than 1gb if you tried using a 4gb if wouldn't work.
Or as someone said if it isn't in the emb file.
2887
by BeckyAndersen 24 Feb 2021
+6
This happened to me too. I formatted the stick in the FAT format in my computer and was then able to use it. Also, make sure you didn't load zipped files. (Ask me how I know that doesn't work)
2 comments
by fannyfurkin 24 Feb 2021
That was my thoughts, it may have been in the wrong format. you will find the same problem with videos on USB sticks.
by airyfairy 02 Mar 2021
I didn’t know about the zip files, although I have never tried to load one. I will just have to try again. Thank you for your post.
20244
by bemara 24 Feb 2021
+6
Many machines will not work with a datastick over 12GB, I prefer 8GB on brother, hope the info helps you.
2 comments
by mops 25 Feb 2021
For my machines I use anything between 256 kB(!) and 8 Gb. I use subfolders to get faster access than when the machine has to load a large folder.
by hightechgrammy 10 Mar 2021
My Brother reads at least up to a 128 GB.... so that probably isn't the problem with Brother.....
5431
by clintonmiss22 25 Feb 2021
+5
My Deco 340 doesn't care if I use a large memory stick, but as others said, it must be formatted to an emb folder that will hold your design. Hope you figure it out soon.
51954
by tinfriend 25 Feb 2021
+5
I also have a Deco 340 and these machines will not read a Memory stick with a large capacity! Try using the smallest one that you can find & use that for just your Deco AND delete everything once you have completed your projects so that you have an empty stick for your next project!
You will find it will also open up quicker in your machine!
ALSO : your designs should be in a file named EMB when trf from your software to your stick - this file is automatically created by your software! IF NOT your Deco will NOT recognize/be able to read the designs!
1 comment
by airyfairy 02 Mar 2021
Thank you. Trying to buy a small memory stick these days is hopeless. I always delete the files after I have used them. The only stick I do not delete is my Pug Rescue one. My files on my memory sticks that work are called Emb/F5.
318555
by dragonflyer 26 Feb 2021
+5
Sarah, did you get this sorted out and now are you able to use your memory sticks?
360671
by noah 26 Feb 2021
+5
I send all off the stick to an external hard drive then I can keep on using one usb stick No problem:):)
115778
by asterixsew 26 Feb 2021
+5
Sarah hope you have some answers that help. After doing ME for over 15 years one would expect it to be straight forwards but seems not to be the case. I too have been having problems dl designs that then dont open... Life is fun
1 comment
by airyfairy 02 Mar 2021
I just do not understand it. I desperately need one of my clever grandsons.
255054
by airyfairy 02 Mar 2021
+4
Since writing my post a dear friend has given me a very old memory stick. I reformatted it and it works perfectly. I just do not understand it at all. Thank you all for your time. Flowers for all.
2 comments
by mops 02 Mar 2021
Glad you got it working!!
by hightechgrammy 10 Mar 2021
yeah! It's probably a USB2!
20463
by muflotex 02 Mar 2021
+4
Hi Sarah,
only thing I can think of is: new sticks are to big (over 4MB) or have new usb (3.0) and your machine has 2.0. Donot nail me on this, but I think in one of my manuals it said 4MB limit to usb. If this is right ???? keep those 4 MB sticks save gals!!!! Hope some smart cokki can figure this out.
1 comment
by pennyhal2 05 Mar 2021
Gosh, I never knew this! I'll have to remember which sticks go with each machine.
32948
by jofrog2000 10 Mar 2021
+1
You can find 1G usb sticks in many places. I got some from Amazon
59631
by hightechgrammy 10 Mar 2021
0
Hi Sarah,
There are more than one USB thumb drive systems. Most often we use USB2, but they are now making mostly USB3. The difference is not the actual size that goes into the machine - it is the speed at which they can transfer data. There is a chance you have USB3s trying to be read by sewing machine that reads USB 2s. So.... my recommendation is to find some UDB2s as they are still available. Give that a try!
3 comments
by hightechgrammy 10 Mar 2021
Something else.... There is a chance the USB drive may have been formatted for a different system. Mine works fine on a Mac, but only on a Mac formatted USB. Perhaps you can reformat your stick to whatever format you use..... My Brother reads both Mac and Windows, and I think most machines do.
by hightechgrammy 10 Mar 2021
One more thing to remember... If you have a machine that ONLY stitches 4x4 designs, it may not ready any of the designs even if there is just one that is over 4x4.
by hightechgrammy 10 Mar 2021
You can use the "cheap" USB2 sticks, you don't need one of the expensive ones.
59631
by hightechgrammy 10 Mar 2021
0
My Brother can easily read from a card that is 128GB.
59631
by hightechgrammy 20 Mar 2021
0
Sarah, did you figure out what was going on? were you able to solve your problem?