Tomorrow - Sunday I am getting my new machine a Brother XJ1. It has b...

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by asterixsew 06 Nov 2021 ( edited Nov 07'21 23:28 )

Tomorrow - Sunday I am getting my new machine a Brother XJ1. It has been the demo machine for the dealer that I have bought all my embroidery machines from. I have often said here that it is very important to buy a embroidery machine or any quality machine from a dealer. This is because we need our dealers for servicing and repairing plus lots of other reasons.

When I first mentioned/ asked him to please consider me for the machine it was in June or July. Eventually Brother have said he can sell it.
Tomorrow my dealer is making a special journey with my new machine and a Bernina 807 for one friend who does a huge amount of free machine embroidery and a Janome sewing machine of the variety that the Sewing Bee used when it commenced for another friend. The journey will take him about 6 hours driving. All a service way and beyond. So just remember your dealer, you need them for servicing and repairs.

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Comments (5)

66927✽

by graceandham 06 Nov 2021

+6✽

I so agree. I have a very kind, friendly, more than fair dealer who is an excellent repair man. The only unkindness I know of from him is when his "regular" customers come in with the $99 embroidering special from Walmart that has torn up in two months. They want him to repair it. He tells them sorry, it is not a machine we can work on. They had previously been to his store, looked at his machine, and chose the cheap way. He suggests they take it to the repairman at the store where they purchased it, that he's sure they will "stand behind their product." WOW!

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by graceandham 06 Nov 2021

Oh, and congrats on your new acquisition!! Stitch happily.

by asterixsew 06 Nov 2021

Thanks Betsy. My dealer makes the same comments to cheap machines. He is so busy at the moment that he now only services machines that have been bought from him. One way of getting round the problem.

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169064✽

by 02kar 06 Nov 2021

+6✽

Congrats to you and your new machine. That will be a wonderful day for you, I am sure. I agree that our dealers and our special folks who keep our machines in great working order are among the most special people in our lives. And add the lessons they teach us and I cannot understand why anyone would buy from anyone but a dealer.

1 comment

by asterixsew 06 Nov 2021

Thanks Karen. I know many buy thinking of the pocket not afterwards. I do have a man locally who repairs but ... My dealer is at the end of the phone and gives great support

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109774✽

by crafter2243 06 Nov 2021

+5✽

I am so happy for you getting a new machine and totally agree with you about getting it from a dealer. <br /><br />
Ha ha that goes for Yarn Shops also. I can not count how many times someone came into my shop with yarns purchased from the large retail companies and needed help with the pattern, dropped stitches etc

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by asterixsew 06 Nov 2021

Thanks Angie. My knowledge of knitting wool is very limited. I'm not a knitter

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234507✽

by pennifold 07 Nov 2021

+2✽

HI Caroline, I agree wholeheartedly with you and only buy from dealers of my machines.

Congratulations, I know you will enjoy your new machine and you'll have many wonderful hours of fun creating beautiful work. Love Chris

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59631✽

by hightechgrammy 07 Nov 2021

+2✽

With my. first machine it was a huge stretch for me to buy any sewing. machine, let alone an embroidery machine, and I knew nothing. - nothing! I bought my ULT. 2003 on eBay! What. a mistake, it was missing feet and the whole tool set. Nothing. worked. smoothly. Finally, I had it fixed at the. Brother store and.then I was able to buy their service policy. It turned. out to be a great. machine, but not until I had it serviced at exactly the place. I should. have. bought it in the first place.

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