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18170✽
by sebsews 29 Dec 2021 ( edited Dec 30'21 14:39 )
+17✽

Update: Well I'll be darned! Had to go into Premier Configure, Export, then uncheck the color sort box. I called software support they told me what to do. Happy embroidering!

I have Premier +2 ultra. When exporting I always un check the sort color box. Now when I print the design it is color sorted. Why is that happening? Image 1 is original color chart 11 colors, image 2 is to print 10 colors. #7 & #9 have been color sorted. Any information is appreciated. Hugs and flowers to all, Suzanna

2 images:
[1]
[2]
Comments (1)
169079✽
by 02kar 30 Dec 2021
+1✽
Thank goodness for tech support! Good to see you up and running again.
1 comment
by sebsews 30 Dec 2021
Thanks! Yes we do get a little tiffed when things don't work right.