Grrr! 111 heat index this week and I had my thermostat fried by lightning Friday night. Tech installed the new one Monday but couldn't seem to get it to cool. Took 2.5 days to bring down from 88 in house to 78 and wouldn't cool past that point. I called them back to come check the freon, that I was still overly warm. Well, guess what, he pressed a "wrong button" in setting up the new thermostat and I was running cold air (for summer) and heat strips (for winter) simultaneously. After a few tries, he figured it out.
On the same subject, the last thermostat I installed was $89 plus the service visit, $60. This time the total was over $400, so ladies get your wallets ready. I specifically asked for a not programmable thermostat, but guess what, they don't make those any more. So, for a lot more money, I have a new thermostat with a new circuit board to fry that can optionally be run in the old $89 thermostat manual mode. Either way, they get their money and when lightning strikes my hill again, $400 more. Just needed to vent this. He's been gone half an hour and it's beginning to be cooler.
Recently we purchased an updated model robot vacuum cleaner. I set it up but nothing I did could get it to work. Packed it back in the box, muttering about all things new. "G" Had to wait for son to return from overseas. In the meantime, I kept saying to my darling take the damn thing back. Son came over and tried several times to get it to work, in the end he phoned the help line. Like most of those lines it was a foreign voice hard to understand, but in the end, he got there, can I mention that it took over two hours to actually get it to work. We have the best son ever.
The reason I could not get it to work was it had to be connected to our mobile phone. If they had mentioned at the time, we would never have bought it. These types of appliances are ok for young folk who understand anything techy, but at our tender years it is beyond both of us. To make life even more difficult my darling has macular, and I am his eyes. He had to give up his driving license after 61 years so you can imagine how difficult it has been for him. He never complains just get on with life. To help him we have many new items that make life easier for him, particularly the computer, it is amazing the things that we can get to help him live a normal life. Of course, there are many items we just cannot afford, the prices of some of them take one's breath away. LOL
Now back to your new thermostat fingers crossed you never have another lightning strike. That was a lot of money to fork out.