29✽
When I go to the downloads page to download my .jef files, all I receive in the download is the JPG file. Not what I need. What do I do, there isn't any help anywhere
Comments (2)
66927✽
by
graceandham
10 Jan 2024
+3✽
The site owner has been working on all of her sites (look at the bottom of the pages for the others) for months. There have been some issues. I would suggest you try again at a different time today, as she may have been working on the site as you attempted to download. And I hope someone else can offer some more help for you.
1 comment
I checked today, and they downloaded! Thank you so much!
57675✽
There is help here. Can you add a link to the design you're trying to download?
1 comment
I checked today and the .jef files appeared. Thank you so much!