Community / Embroidery /
11240
by dgrammy 12 Aug 2008 ( edited Aug 13'08 01:31 )
+21

I can't get into ATW site today,anyone else having trouble ? Thank you

Comments (10)
4865
by mollymarie 12 Aug 2008
+3
I have same problem , looks like their server is down, lets hope it comes up again soon,
1 comment
by dgrammy 12 Aug 2008
Thanks
35675
by gerryb 12 Aug 2008
+3
Yes, I too had trouble. I did read yesterday something about them doing something to the site...but true to my fashion, it went in one side of my brain & out the other!
1 comment
by dgrammy 12 Aug 2008
Thank you
20582
by emily16838 12 Aug 2008
+4
Yes me too!
1 comment
by dgrammy 12 Aug 2008
Hopefully it will be fixed soon
29871
by auntbaba 12 Aug 2008
+4
They had problems last week. I guess that it wasn't totally fixed. I'm sure that they are as frustrated as we are! Thanks for letting us know that it's down.
7261
by nonmusicmom 12 Aug 2008
+3
I can't get in either. Hope they get tit fixed soon.
34304
by adelmarie 12 Aug 2008
+1
Yes, cant get in. I received the newsletter and went to check it out and the page won't load. *2U
16513
by nglover1 12 Aug 2008
+1
Same problem Server must be down Problems last week A flower for you.
3794
by cordura5 13 Aug 2008
+1
My mind is blanking. What is ATW short for?
1 comment
by cordura5 13 Aug 2008
Never mind. I remembered. Artistic Threadworks. (sigh of relief) It must be the kids...

I couldn't do it either, but there is a message up.
11795
by americangirl 13 Aug 2008
+1
I just received this e-mail:
The ArtisticThreadWorks server was experiencing some
problems over the last several weeks. The engineers
at our hosting company identified the problem as some
"leaky RAM" on our server.

To fix the problem we scheduled to have the server
backed up and shut down last nite while new hardware
was installed, then reinstall everything from the
backups.

Their estimate of time to complete the job was 3 hours.
Holly and I learned a long time ago the quadruple the
number of hours we are told for any kind of software
or computer work. So we guestimated that the server
would be up again this morning between 8am and 11am.

I guess we should have multiplied by 10 instead of 4!
We are right at 20 hours now and they tell me they're
"almost done". :-)
2 comments
by dgrammy 13 Aug 2008
Thank you so much 4 sharing this,and that explains it
by americangirl 13 Aug 2008
Your welcome.
11795
by americangirl 13 Aug 2008
+1
They just e-mailed that the site is up and running.
2 comments
by dgrammy 13 Aug 2008
woo hoo! Thank you 4 letting me know,flower 4 u
by americangirl 13 Aug 2008
No problem :o)