First be certain that you logged on the same way that you were logged on and under the same password as you were when you purchased on Friday. If you are not, re-log in. If you are, scroll down tothe bottom of this page where you will see "Contact Us" and send an email to the site owner telling her your problem. ;)

jrob has answered u i love your name it was my grandmothers name

Jrob has given you an answer
Welcome to cute

From Yvonne castelyn

If you use jrob's suggestions you should be able to solve the problem. Good luck!