Great you have paid membership, now you get ALL the designs you can download!! On the very top of the home page there are catagories (redwork, lace, alphabets) and you click on the one you want. All the designs for that catagory will come up. Click on one design; at the bottom of that design on the left you choose your format and then click download. Hope this works for you.

Log in and out - see if that helps.

Shasta, did you get this problem solved? Hope so, Hugs, Marji