I can not help with your question, however, I am sure someone here will beable to help you. Welcome, hope you like us enough to stick around for a long time. H&*.

I can't help either, I have a Janome 300E that uses a flash card. But I did want to welcome you to the Cute Community!! Someone will be along with your answer, I'm sure. Hugs, Marji

Sorry . . can't help either. But WELCOME!

The usb must be formatted before you can do anything. In mine which is a Janome 350e all i do is put it in the machine and it formats for me. It formats a design section and I must d/l to that file. I also have a program from sands computing which allows me to see a small pic of the design. I would check with the purchaser re formatting. Hope this helps. Welcome to cute Lisa

Welcome "Stargater" - sorry I can't help you. What "Quiltgrama" said is great - so have a chat to your dealer.

There is surely someone on here who has a similar machine and will come along and help you out.

In the meantime - have a look at all the tabs and projects etc.

Love and blessings Chris (Newcastle, Australia)
P.S. hence the little Koala in the welcome design

Star welcome to the wonderful world of Cute. We r very glad to have u with us. You will never meet a greater bunch of fun, loving caring people as u will find this group to be. They stand ready to help u if it's any way possible. We don't all know all the answers but someone in the group usually can help. U have already found that out I suspect by some of your answers. enjoy your time spent with us & stay for a long time. *4U

stargater, I can't give any help, other than to say that I think Lisa (quiltgrama) is on the right track, and the best thing to do is to contact your dealer where you bought the machine, and ask them how to format the usb stick for machine embroidery designs. Love and hugs sweetie, and a big welcome to Cute - enjoy.

welcome and hope you stay a while. I would get in contact with my dealer and have them help. *4u all

I can't help either, but I'll bring your question ttt (to the top); hopefully someone will come along that can help. Try the manufacturer's web site.

Good luck and Welcome to the "Cute" Family

Welcome to the CUTE family stargater - hope you contact the sewing center or shop that you purchased it from - that is where I would start. *4U

Hi, I have the same machine and u have to buy a program to be able to do that. I use the Editor Lite V4 and it works perfectly. You can also convert all formats to use on your machine. Hope you get it sorted out and pls ask if you need any other help. Hugs

WELCOME TO CUTE...hope you find alot of answers, friendship, and inspiration here...so glad you are with us...deanna

Hi i've got the Editor Lite V4 with my machine when I bought it and it work perfectly, go back to supplier and ask for help. Love Marie

Looks like you have gotten top notch answers, so I just wanted to say, "Welcome!".;)

I have a friend who had the same problem. She had to create a certain folder on your USB stick, but I cannot remember what it is called. You then save your designs in that folder. Phone your dealer and ask them to help you. Welcome to the Cute family.