Go to bottom of page & click on Contact us to see if you can get some help. *

Congratulation on your purchase. Contact Veronika she will always help with issues like that. Send her a copy of your purchase order with an explanation and she will fix it.

BTW Welcome to the Cute site istitch. I just know u will love it as much as the rest of us do. Your membership was money well spent and such a bargain. Here is a * for you

jstitch, you have to be logged in - someway - or you couldn't post here. *4U

WELCOME to the CUTE family.

Did you get your problem taken care of, Jstitch? I wasn't sure if your question got cut off, incase it did, there's a tutorial for that. Just go to the blue word "tutorial" to the left of your screen, and look for my avatar. I've written several different tutorials on how to use the various parts of the site. Please let us know if you made out ok. Your membership is soooo worth it, we want to make sure you can use it! Hugs, Marji

Welcome to the group! Don't get upset. They will get it straight for you. Sometimes it is just a glitch. Miss Veronika will fix the problem. I see that someone has already told you how to contact her. I am sure you see that your money was well spent! It is great to have a new member among us! Linda in Ga

see you got your answer so here are flowers for all